Shipping policy
Shipping Policy
Thank you for choosing Motha Of Teas! We are dedicated to providing you with the our luxury artisan herbal blends and ensuring a seamless shopping experience. Please review our shipping policy below for details on how we handle shipping.
Shipping Methods: We offer standard shipping for all orders within the United States. Expedited shipping options may be available for an additional fee, depending on your location.
Shipping Locations: We currently ship within the United States only. We do not offer international shipping at this time.
Processing Time: Orders are typically processed and shipped within 5-7 business days of payment confirmation. Please note that processing times may vary during peak seasons or promotional periods.
Shipping Time: Once shipped, standard delivery times within the United States range from 3 to 7 business days. Please allow additional time for deliveries to remote or rural areas.
Shipping Costs: Shipping costs are calculated based on the weight of your order and your location. You can view the shipping costs at checkout before completing your purchase.
Tracking Information: Tracking information will be provided for all orders. You will receive an email with tracking details once your order has been shipped. You can track your package using the provided tracking number through our website or the carrier's website.
Shipping Restrictions: Due to agricultural restrictions, we are unable to ship certain herbal teas to select states within the United States. Please refer to our product pages for any shipping restrictions specific to each item.
Shipping Holidays: Please note that our shipping carriers observe certain holidays, which may impact shipping times. Orders placed during these holidays may experience delays in processing and delivery.
Shipping Delays: While we strive to deliver your order promptly, unforeseen circumstances such as weather conditions or carrier delays may occasionally occur. In such cases, we will do our best to keep you informed and resolve any issues promptly.
Shipping Insurance: Shipping insurance is not included with standard shipping. However, you have the option to purchase shipping insurance for added protection against lost or damaged packages. Please contact us for more information.
Returns and Exchanges: For information on returns and exchanges, please refer to our Returns & Refunds Policy.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer support team at Mothaofteas@gmail.com. We're here to assist you!
Thank you for choosing Motha Of Teas for your herbal tea needs!